We want the customers to feel like they’re getting lost in the Tipsy Flamingo experience from the beginning to the end.” We don’t want wires to be shown, we don’t want it to be dirty. “We try to pay attention to every single detail as much as we can to not get people taken out of that experience. And it makes the customer feel like they’re experiencing something new or something fresh. The LED colors, the lights, the music that we’re playing, the cocktails-everything ties in. “When you walk into Tipsy Flamingo, it’s an experience. They want to go to an experience,” says Rancano. “People want things to get them out of their heads, and they don’t just want to go to a bar anymore.
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Something else that Last Call Hospitality Group has been focusing on is the guest experience, and this is on full display at the Tipsy Flamingo.
And then the labor shortage or issues of trying to find talent and keep them is not really an issue because you’re able to retain employees.” “ you don’t find yourself in a position where you’re turning over employees on a monthly basis, but you’re working hard to keep the ones you have. “You need to focus on creating culture, on treating your employees the right way, on listening to their complaints and their feedback, and seeing how you can improve,” he says. “Thankfully, Tipsy Flamingo is not a huge bar, so we were able to hire people pretty quickly, but it was still a bit of a challenge,”įortunately, Last Call Hospitality Group has always focused on employee retention, which Rancano says is now more important than ever. Tipsy Flamingo-like so many other bars now-also had to navigate the labor shortage when looking for staff ahead of its opening. Both those times we got really lucky, my partners really stepped up, and in two days we were able to solve both of those problems.”
“Then right before New Year’s, we had a contractor working in the building doing some renovations, and they hit a water pipe that flooded the whole bar again. The first two days, the bar flooded really badly, and we had to kick everybody out and close for a few days,” says Rancano. “We had a flooding issue right in the beginning. On top of that, the building that the 1,300-square-foot bar is housed in is very old and has had a lot of issues. So that obviously delayed the opening process a lot.” “People didn’t want to come out and do inspections and all that stuff. “There were not enough city employees,” says Rancano. When it finally came time to pull permits and start opening, the city itself wasn’t ready. Getting through the pandemic was just the first challenge. “It was tough because not only did the pandemic shut us down, but thankfully, we had a really understanding landlord that worked with us throughout the whole process because it could have gone the other way, which we saw a lot of.”
Rancano says the team signed the lease in October 2019 with the intention of opening in March 2020-and we all know what showed up on the scene that month. It was an uphill battle stepping in to fill that role. “We decided to create a bit more of an elevated cocktail concept that combines the fun atmosphere of a bar with the trendy and intimate feel of a lounge.” “There’s no in-between where someone can go and enjoy an upscale atmosphere and quality drinks but still dance, have a good time, and enjoy good music,” says Rancano. Last Call Hospitality Group decided to open this third bar concept to fill the missing gap between upscale, luxurious venues and dive bars in the downtown Miami area. The bar combines Miami vibes with cutting-edge cocktails in a fun and flirty atmosphere.ĭeveloped by Last Call Hospitality Group (the group behind other Miami locales Redbar and Sweet Caroline Karaoke Bar), the Tipsy Flamingo is co-owned by Juan Marcos Rancano, Dobry Dimitrov, and Antar Sosa.
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Last September, after overcoming a series of challenges that included a pandemic, floods, and permitting delays, the Tipsy Flamingo opened in downtown Miami.
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